Kapil Aggarwal
Young and dynamic, Kapil has joined the business after completing his
under graduation in Business process management, operations management and marketing
from Indiana University, USA. He brings with him the rich experience of working
as a process consultant for Deloitte Consulting.
Sumit Aggarwal
Sumit has just joined the business after completing his under graduation
in Business process management, operations management and finance from Indiana
University, USA.
MANAGEMENT TEAM
Competent key managers are in place across functions. Production, Inventory,
Quality assurance are given importance within the company.
VALUES
Customer First
The entire business is based on the needs of the customer. This strong
focus on customer needs has helped us to build partnerships with our customers.
Rapid Communication & Response
This is one department where we excel. Customers
are surprised to find responses to their faxes coming back early in the morning
when most Indians are fast asleep in their beds! We also have some of them asking
"Don't you ever sleep!"
Adherence to quality approvals at time of
sampling
We take particular care to make sure the customer
isn't disappointed when he opens our shipment. We ensure that our shipment is
as per the sample approved by the customer.
Prompt Deliveries
The essence of any order is prompt delivery.
We ensure this by simply accepting only those orders, which we are confident
of fulfilling on time. If there is a problem, we discuss it with our customer
immediately - no last minute extensions!
Repeat Business from more than 80% of customers
Almost all our customers have repeat orders
with us. This is because we offer products which are an excellent value for
money. Designs and packing concepts that help to move the merchandise quickly
from shelves. All in all, a complete satisfying buying experience.